Terms of Service

1. The service

FeasiBiz is an online tool for estimating whether a business idea is financially feasible. You enter assumptions; we calculate projections of profit, cash flow and tax, funding needs and investment measures, and, if you ask, an AI-written summary of the results. The features and limits available to you depend on your plan, as shown on the pricing page.

2. Not financial, tax or legal advice

Results are estimates based on the information you enter and on rules that are simplified for planning. They may not be accurate or complete for your situation, and tax rules may not reflect every rule that applies to you or later changes in the law. AI summaries are generated automatically and can be wrong.

FeasiBiz does not provide financial product advice, tax agent services or legal advice. Do not rely on it as the only basis for a decision. Before you sign a lease, borrow money or invest, get advice from a qualified professional such as an accountant, registered tax agent or financial adviser.

3. Your account

• You must be at least 18 years old to create an account.
• If you use FeasiBiz for a business or another organisation, you confirm that you are allowed to accept these terms for it.
• Give us accurate details and keep your email address up to date.
• Keep your password secret and don't share your sign-in with others. You are responsible for activity in your account.
• Tell us straight away through the contact form if you think someone else has used your account.

4. Your content

You keep ownership of the information you enter into FeasiBiz and of the results produced from it. You give us permission to store, process, display, back up and export that information as needed to provide the service to you, including sending a summary of an analysis to our AI provider when you ask for an AI summary.

You are responsible for the information you enter, including having the right to use it. Please don't enter sensitive personal information about other people. Our Privacy Policy explains how we handle personal information.

5. Plans, payments and cancellation

• Free plan. You can use the Free plan without paying, within the limits shown on the pricing page.
• Paid plans. Paid plans are billed in advance, monthly or yearly, through our payment provider Stripe, and renew automatically at the end of each billing period until you cancel. Prices are shown on the pricing page and at checkout in Australian dollars unless another currency is stated, and include GST where GST applies.
• Free trials. Some paid plans include a free trial. You may need to give a payment method to start it. Unless you cancel before the trial ends, your subscription starts and you are charged when the trial ends.
• Cancelling. You can cancel at any time from Plan & billing in your account. Cancellation takes effect at the end of the current billing period: you keep the paid features until then and you won't be charged again.
• Changing plans. When you upgrade or downgrade, you will be shown any price difference and when it applies before you confirm the change.
• Price changes. We will tell you at least 30 days before a price increase applies to your subscription. The new price applies from your next billing period after that notice, and you can cancel before then.
• Failed payments. If a payment fails, Stripe may try again. If it still can't be collected, paid features may be paused or the subscription may end.
• Refunds. Except where the law requires otherwise, payments are not refundable and we don't refund part-used billing periods. Nothing in these terms limits your rights under the Australian Consumer Law.
• Other charges. Your bank or card provider may charge fees, such as currency conversion fees, which are not set by us.

6. Acceptable use

When you use FeasiBiz, you must not:

• break the law or infringe anyone else's rights;
• try to access other people's accounts or data, or test, probe or get around our security;
• upload malicious code or interfere with the service, for example with automated mass requests or scraping;
• copy, decompile or reverse engineer the software, except where the law allows it;
• resell access to FeasiBiz or offer it to others as your own product without our written permission;
• use the AI feature to create unlawful or harmful content; or
• present FeasiBiz results as professional advice given by us.

We may suspend access when that is needed to protect the service or other users.

7. Availability and changes to the service

We work to keep FeasiBiz available, secure and accurate, but we can't promise it will always be available or free of errors. It may be interrupted for maintenance or for reasons outside our control. We may change and improve features over time. If a change significantly reduces a paid feature you are using, we will tell you beforehand, and you may cancel and receive a refund of prepaid fees for the unused part of your billing period.

8. Third-party services

FeasiBiz relies on other providers, including Supabase (database and sign-in), Vercel (hosting), Stripe (payments) and Google's Gemini API (AI summaries). Their own terms may also apply to the parts of the service they provide; for example, Stripe's terms apply when you pay.

9. Intellectual property

We and our licensors own FeasiBiz, including its software, design and text, but not your content. While your account is in good standing, we give you a personal, non-exclusive, non-transferable right to use the service under these terms. If you send us feedback or suggestions, we may use them without any obligation to you.

10. Your rights under the Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

Nothing in these terms excludes, restricts or changes any right or remedy you have under the law.

11. Limits on our liability

To the extent permitted by law, including the Australian Consumer Law:

• we exclude all warranties and conditions that are not set out in these terms;
• we are not liable for indirect or consequential loss, or for loss of profit, revenue, savings, business opportunity or data, including losses arising from decisions you make based on FeasiBiz results;
• where the service is not of a kind ordinarily acquired for personal, domestic or household use, our liability for failing to comply with a consumer guarantee is limited to supplying the service again or paying the cost of having it supplied again; and
• otherwise, our total liability for all claims connected with the service is limited to the fees you paid us in the 12 months before the claim arose, or A$100 if you have only used the Free plan.

These limits do not apply to liability that cannot be limited by law, or to loss caused by our fraud or wilful misconduct.

12. Suspension and closing accounts

You can stop using FeasiBiz and delete your account at any time from Account settings. Deleting an account cancels any paid subscription immediately.

We may suspend or close an account if its owner seriously or repeatedly breaches these terms, does not pay amounts that are due, or if the law requires it. Where it is reasonable to do so, we will give notice first, a chance to fix the problem and time to download your data. If we decide to stop offering FeasiBiz altogether, we will give at least 30 days' notice and refund prepaid fees for any period after the service ends. After an account is closed, its data is deleted as described in the Privacy Policy.

13. Changes to these terms

We may update these terms from time to time. We will publish the new version here with a new “Last updated” date, and tell you about significant changes by email or in the app at least 14 days before they take effect. If you don't agree with a change, you can cancel before it takes effect. If you keep using FeasiBiz after that, the updated terms apply.

14. General

• These terms, together with our Privacy Policy and the plan details shown when you subscribe, are the whole agreement between you and us about FeasiBiz.
• If part of these terms can't be enforced, the rest still applies.
• If we don't enforce a right straight away, we can still enforce it later.
• You may not transfer your account or these terms to someone else without our agreement. We may transfer them to a business that takes over FeasiBiz, and we will tell you if that happens.

15. Governing law

These terms are governed by the laws of [State or territory], Australia. You and we submit to the non-exclusive jurisdiction of the courts of that state or territory and the courts that can hear appeals from them.

16. Contact

Questions about these terms? Please contact us.